Hi Amanda,
You did a great job contacting the MD for a PRN order. I understand how that feels providing care to a resident who is resistive to care. Not only did your critical thinking skills protect the staff and other residents but it equally protected the resident as well. Her resistive behaviour could have results in injuries during care or when interacted with other residents. Thanks to you, staff are able to provide care to resident and resident is able to receive care and be calmed.