There is a distinct difference between managers and leaders. Managers are good at managing people, schedules, duties, and finances. They do their jobs well and are often effective and efficient. Managers are great for an organizations bottom line, but often neglect to understand how treatment of workers, relationships and communication in the workplace, and team work contribute to a successful work environment and worker job satisfaction.

An example of this was in the school I worked in last year. The teacher I worked directly with would delegate work to myself and my co-workers, but would regularly check -in with her assistants and get our opinions or look for our input and ideas about care and education of students. Other assistants working with other teachers would often report feeling unseen or unheard in their concerns about students, risks with our work, or ideas and input about students or certain situations.