Yes, reporting unsafe transfer practice. Reported and documented what was witnessed resulting in a change in lift procedure and equipment. PSW involved inhibited wound care by not communicating when care was being done. Resolution: provided wound care and requested support from another team member as the assigned PSW was always going on break when asked for support.

I have experienced conflict with a supervisor that was hypercritical on the nursing staff she was not a nurse herself but would insist on the nurses consulting her about everything even when patients call the office to get advice we would have to get the information from the patient then tell the patient we would call them back in a few minutes. We had to tell her the concerns of the patient and she would delegate to the nursing staff how to respond to the patient and if they could be seen or not at our family doctors office. She also had she also downloaded her own tasks to the nurses to do her own follow ups on patients she saw and ordered tests on as she was also a PA that worked at the office but was given the role of supervisor to the nursing staff. How this was addressed was a but of a challenge but a few of the nursing staff member wrote letters to the lead doctor on staff as well as the office manager to let them know our concerns and after awhile the individual was taken out of the supervisor role and now works in the PA role exclusively. The nurses at this time do not have a supervisor and we are collaborating very well as a team without any concerns and if we have anything concerning that we can not resolve as a nursing team we can go to the physicians or the manager to ask for help in resolving an issue.

Hi Alexandra, I am astonished and consequently wary of trusting an authority figure who does not have the basic background knowledge of the role of a nurse. I truly do not know if I would have ben able to manage this situation. Thank you so much for sharing this experience. I taught me something valuable to be aware of.