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    • 2021-11-30 at 2:19 pm #4391
      Sharon
      Member

      1. Write a 150-word discussion post on the following question: Did you send your SBAR email to your manager or supervisor? Why did you send and what was the response? Why did you not send it?

      2. Comment on one other participant’s post:

      • Ask a clarifying question
      • Offer a different perspective
      • Share your reflections or your experience
    • 2024-09-03 at 10:45 am #13550
      Jennifer
      Member

      You have drafted an email communication to your manager. For activity 2 – write about your decision to send or to not send your email to your manager/supervisor/director. Why did you send (or not send) the email? If you sent the email, how was it received? Would you make any changes to the communication in the future? (150 words maximum)

      Jen C.

    • 2024-09-11 at 11:18 pm #13594
      Jennifer
      Member

      I did not send to my ADOC, I ended up speaking with a senior RN and then we reached out to ethics as we all have a previous working relationship.
      Ethics sent an email back and would like to set a date for a meeting.

      Email from clinical ethicist
      “I suggest that we have a meeting to further discuss these complex issues, and plans for future symptom changes.

      In terms of gathering more information, I wonder if it would be possible for someone from Mount Hope to phone someone from the acute care hospital team to hear more about the visual sighting of these wounds. (It would be great if photos were obtained.) Also, is it possible that another consult with Orthopedic Surgery occurred while she was at the hospital?

      I suggest the meeting be sooner rather than later, and especially before 2 weeks lapse again.
      Thanks for your support of this challenging situation.

      Regards,
      Clinical Ethicist”

      I would not change the way around for this situation. Ethics taught us that we are/do everything that we can for our residents but ultimately it is their decision as long as they can understand and accept the outcome good or bad.

      • 2024-09-17 at 10:50 pm #13726
        Jennifer
        Member

        Hi Jennifer,

        Thank you for sharing the feedback from your communication about the clinical problem you identified at work. I hope your meeting goes well.

      • 2024-09-22 at 5:37 pm #13762
        Attila
        Member

        Jennifer,

        It is great that you have a good working relationship with the interprofessional team members. Keeping them in the loop and talking to them regularly ensures that you can reach out to them anytime, and they will be more responsive to you than to someone else they don’t know that well. This is just human nature. My good interpersonal relationships helped me out in my life so many times that I could not count it on 50 hands.

        Attila

    • 2024-09-17 at 8:27 pm #13720
      Attila
      Member

      I did not send an email to the DoC about my observations and suggestions; however, we discussed them in detail. Corporate has a mandatory education module for registered staff in Surge Learning, but it is basic at best. A 10-minute module is not satisfactory for providing nurses with proper education on managing residents’ pain. It does not include enough detail on how to recognize signs of pain and assess residents. Not one slide talks about alternative pain management techniques, and it also forgets to talk about the importance of utilizing PRN pain management options.
      I still maintain that registered staff needs regular refreshers on pain management and standard pain management techniques.

      • 2024-09-17 at 9:54 pm #13723
        Jennifer
        Member

        From my experience, I’ve noticed that short training modules often struggle to cover complex topics comprehensively. When I’ve worked in settings with more robust training programs, those that included practical scenarios, detailed case studies, and hands-on practice were much more effective. Regular refreshers and in-depth training ensure that staff not only understand theoretical concepts but also know how to apply them in real-world situations. Ensuring that training modules include comprehensive content on pain assessment, alternative management techniques, and the use of PRN options can significantly improve the quality of care provided.

      • 2024-09-17 at 10:54 pm #13727
        Jennifer
        Member

        Hi Attila,

        Thank you for sharing your experience discussing the problem with your manager. There is emerging evidence to show that online education is not perceived as an effective mode of education for LTC staff. Maybe this is a different research topic you could explore in the future

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