In my 20+ years in healthcare I was lucky enough to come across numerous individuals that were great leaders and I was fortunate enough to have learned many tools and principles that I carry with me now. One thing they all had in common is their patience and ability to guide others in their journey. A good leader is one that is able to effectively communicate and give constructive feedback without any demeaning context or making one feel lesser. They are strong in handling conflict and can offer resolutions.