I needed to explain a new procedure to an elderly patient, who has language barrier. I used complex medical terms, assuming she would understand. However, looks confused and becomes anxious, indicating a breakdown in communication.
Seeing her facial expression, I realized the importance of clear and simple language. Explaining in layman’s terms, using every day words. I also utilize visual aids such as diagrams or pamphlets to explain better. Visual aids can enhance understanding, especially for elderly individuals who may benefit from visual reinforcement of information
