[Sharon]

From the activities above: Complete the “How good are your communication skills?” questionnaire and post what you learned about your communication skills and what strategies will you use to enhance your communication. If you are an excellent communicator, describe an important factor about receiving messages (listening) .

[Jacqueline]

I’m always striving to be a better communicator; I believe this is an ongoing learning curve. Behaviours I try to model are active listening, giving everyone time to respond, ensuring everyone feels safe to share concerns without consequence. There are always tricky conversations where ideas may be misconstrued so I try to ensure we all leave with the same plan.

[Jaclyn]

I scored 49 on the quiz : 36-55
You’re a capable communicator, but you sometimes experience communication problems. Take the time to think about your approach to communication, and focus on receiving messages effectively, as much as sending them. This will help to improve your ability to communicate.

I will certainly try to improve my listening skills and be more present when someone is communicating to me. I tend to be thinking about my response more then what the person is saying

[Veronica]

I scored 45: 36-55
You’re a capable communicator, but you sometimes experience communication problems. Take the time to think about your approach to communication, and focus on receiving messages effectively, as much as sending them. This will help to improve your ability to communicate.
I definitely agree with the result and sometimes culture barrier is the main reason why the message is not receive or understood correctly. I also have some struggles in communicating my thoughts or ideas verbally , I am a good listener but not so much a talker.

[Josephine]

: 36-55
”You’re a capable communicator, but you sometimes experience communication problems. Take the time to think about your approach to communication, and focus on receiving messages effectively, as much as sending them. This will help to improve your ability to communicate”

I prefer phone, virtual or in person to communicate complex issues over email to avoid getting the message I want to convey lost in translation. Something are better and done in person rather than email like interviewing a new hire. During an interview I am mindful of the other persons body language, facial expression , tone of voice, mannerism and dress which can’t be captured over email.

When speaking in a group setting, I lack to acknowledge the other persons perspective or opinions because I tend to focus on delivering and driving my point of view, ideas and suggestions across. I can certainly work on being attentive, sensitive and open to what others have to say and collaborate and build on what I want to project by incorporating the views of my peers.

Lastly, before I press the send button on an email I make sure to read it over for typos, tone and clarity of what it is I want to relay to the other person. Tone in an email can easily be misunderstood for being rude, angry or insensitive. Tone is difficult to forgive over email compared on in person as you can not observe the receiver of the message facial expression, body language or reaction. If the tone was escalating in person, you have a window of opportunity to dial things down, hold off on saying something and if needed take a step back before continuing the conversation.

[Josephine]

Veronica, thank you for sharing your reflection this week. I can appreciate your ability to actively listen. To actively listen is a form of communication because there is nothing worse when talking to someone and you don’t feel heard or understood. To actively listen, you are able process what it is the other person is expressing to you which can translate to you being understanding, empathetic and caring.

[John-paul]

Hi everyone,

I loved hearing that you all seem to have identified an area to improve upon. Whether it’s improving on how you listen to others in while communicating, improving oral communication, or written communication, it’s important to identify gaps that you can fill and strategies on how you will address them, as you have done.

[Alison]

I am a capable communicator with a score of 50. This seems fair. I know there are areas I can improve upon. Sometimes I need to think before I communicate my message. I’ve become a person who doesn’t like speaking face to face or on the phone anymore. Sometimes this is the more appropriate way to communicate. I feel like I am very fair when listening to others.

[Author]

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